World-class Australian data centre facilities

Our private storage network cloud resides in multi-million dollar data centre facilities exclusively in Australia.

Each facility is N+1 carrier-grade, strategically located in optimal locations and feature a range of power, flood, fire and intrusion protection systems.

We have 99.99% SLA's in place to ensure availability, uptime and integrity for our customers.

Power Features

• N+1 redundancy on power supply
• Mains power supplied by 2x33kV dedicated incomers
• Power and cooling are supported by up to 22 rotary UPS units
• Onsite diesel tanks (360,000 litres) support a minimum of 24 hours backup power

Air Conditioning

• N+1 resilience on chilled water cooling system
• Constant temperature maintained at all times within safety limits
• Up to 7 chillers installed at roof level supply 4.5MW of cooling per chiller

Fire Detection and Suppression

• Aspiratory analogue addressable fire detection system in all areas (smoke and heat) with manual break-glass units
• Dry pipe sprinklers to technical space, sprinklers in corridors and selected plant rooms, with water ingress protection and monitoring
• Dry risers to all floors
• Smoke and gas clearance system

Facility Security

• 24 hour onsite business premises controllers manned security
• Access control using proximity card readers
• Multiple CCTV cameras (interior and exterior)
• Barrier controlled vehicle access

Server and Network Monitoring Features

A wide range of critical server sensors are constantly monitored and maintained in accordance with safe limits. Just some of the components that are monitored are:

• Temperatures
• Disk array health status
• Voltages
• Fan speeds
• Bandwidth usage and network throughput