Medical Director & PracSoft Recovery - (CyberSecure Advanced)

Overview

Recovering Medical Director is treated in two parts:

1. The SQL database
2. ManageEzy documents

Prerequisites

• Server hardware & network must be correctly installed & configured.
• The base Medical Director/PracSoft software must be installed already.
• CyberSecure ADVANCED must be installed already.
• All Windows® updates should be installed prior to following this tutorial.

1. Recover ManageEzy data
   1. Recover ManageEzy backup set to original location
2. Recover MD3/PS SQL data
   1. Recover SQL backup data through software to a temporary location
   2. Install SQL management studio
   3. Put each database in single-user mode:
      1. Right-click each database and select [Properties]
      2. Go to [Options] in the left pane
      3. Scroll down to [State] and change [Restrict Access] from MULTI_USER to SINGLE_USER
   4. Restore their database backup. The following [Options] must be set:
      1. Overwrite the existing database
   5. Now restore the .BAK database file into SQL server

Common issues and solutions