Error

CExBackup::backupFile:HrESEBackupReadFile: Error Number 0xc7ff1004: (null)

Cause

This is typically caused by a corrupted exchange store due to a hardware fault. Can be confirmed by checking the event log under the backup source “ESE”.

Resolution

• Check the event viewer to confirm the hardware issues.
• Ensure that the hardware is fault-free.
• Perform an exchange integrity check + repair
  • Exchange 2003 (Microsoft KB article)
  • Exchange 2007 (Microsoft KB article)
  • Exchange 2010 SP1 (Microsoft technet article)
• Be advised that specialist exchange recovery skills may be required to minimise loss of data.