JVM royalty module is not enabled (Mac OSX)

Issue

Backups completing with the following error

 

Cause

This is a known issue with version 6.27.0.0.

Resolution

To resolve perform the following:

  1. Download – http://download.cybersecure.com.au/6.27.0.0/obc-mac-hotfix-task11803.zip
  2. Stop the scheduler service
    • sudo /Applications/CyberSecure\ Advanced/bin/StopScheduler.sh
  3. Extract the obc-mac-hotfix-task11803.zip into the directory
    • /Applications/CyberSecure\ Advanced
  4. Confirm that the files obc.jar, obcc.jar and obcs.jar have been replaced in the /bin folder (they should have the modified time of 2015-08-26)
  5. Start the scheduler service
    • sudo /Applications/CyberSecure\ Advanced/bin/Scheduler.sh